Privacy Policy

Last updated: April 6, 2026

1. Introduction

Lunadeck (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform to publish web applications to iOS and Android. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of information:

  • Account information: Name, email address, and password when you register for an account.
  • Billing information: Payment details processed securely through our third-party payment provider. We do not store full card numbers.
  • Usage data: Pages visited, features used, build logs, and interaction events to help us improve the platform.
  • Device and browser data: IP address, browser type, operating system, and referring URLs collected automatically via cookies and server logs.
  • Communications: Messages you send us via support channels or feedback forms.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services.
  • Process transactions and send related information such as receipts and invoices.
  • Respond to your comments, questions, and support requests.
  • Send administrative emails, such as account confirmations and security notices.
  • Send marketing communications where you have opted in (you may opt out at any time).
  • Monitor and analyze usage patterns to improve user experience and platform stability.
  • Detect, prevent, and address fraud, abuse, or security incidents.
  • Comply with applicable legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain session state, remember your preferences, and gather analytics. You can control cookie settings through your browser. Note that disabling certain cookies may affect platform functionality.

We use analytics tools (such as privacy-preserving analytics) that may set their own cookies. These tools are configured to anonymize IP addresses and not share data with third parties for advertising purposes.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting, email delivery). They are contractually bound to protect your data.
  • App stores: When you publish an application, certain metadata is shared with Apple App Store and Google Play as required to complete the submission.
  • Legal authorities: If required to do so by law or in response to valid legal process (e.g., a court order or subpoena).
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.

7. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request a machine-readable export of your data.
  • Objection / Restriction: Object to or request restriction of certain processing activities.
  • Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at privacy@lunadeck.app.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. International Data Transfers

Lunadeck operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws, including Standard Contractual Clauses where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will notify you via email or a prominent notice on our platform. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Lunadeck

Email: privacy@lunadeck.app